I am writing to inquire about the future software update plans for my Samsung Galaxy F23 5G smartphone. I currently have Android 14 and One UI 6.1 installed on my device.
Based on my understanding of Samsung's update policy, the Galaxy F23 5G is eligible for 4 years of OS updates and 5 years of security updates. Given that my device is currently running Android 14, I would like to know if it is scheduled to receive the upcoming Android 15 update.
If my device is not eligible for Android 15, I kindly request information on the reasons behind this and any alternative support or services that may be available to me.
Thank you for your time and attention to this matter. I look forward to your prompt response.
