i have a phone On5 pro and m facing problems after update into NAUGAT. EVERYTHING IS GOOD BETTERY ETC. BUT MAIN ISSUE IS HANGING DURING CALL. PLEASE SOLVE IT. I HAVE FULLY REST THE MOBLIE AND TRIED TEST MODE ALSO...BUT IT'S NOT.
Thanks for being with Samsung and sharing your concern. We would like to inform you some steps :-
1) Utilization of maximum storage from internal memory, may hang your device. For that we recommend you to delete some of the downloaded data from your phone for better performance as internal space should be 20% free OR’ transfer data to SD Card via My Files. (Phone Application>>My Files>>Select Multimedia Data>>Press More>>Click Move>>Select Location of SD Card>>Click Move Here). 2) Menu> smart manger>clear ram. 3) Stop running application (Setting >>Application Manager>>Running>>Stop All Downloaded Application When Not Using). 4) Check all the applications are closed by using the Task Manager option. 5) Scan SD card and then check. 6) Software update handset (Setting>>About Device>>Software Update>>Update) update using 3G/4G or Wi-Fi connectivity. 7) Go to setting>General>Application Manager>All>Tap on 3 dots (right top) ‘Reset app preference’. 😎 Request you to kindly check your device on safe mode also. Be sure to hit ♡ when you find an answer that works for you.
sir i have done the all ...and rest the phone also as u recommendation i have followed ....but call hanging issue is not removing i hope it will be fix soon and improve it please thabks for u replied
