when i use finger sensor to unlock WhatsApp phone touch not work like phone is hang but side volume up and down keys and power off on buttom home buttom only work please help mej7 max
We do regret for the inconvenience caused. We would like to suggest you kindly follow the below mention steps to overcome the Issue:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
