Yesterday night i left my j7 prime on power saving mode at 60% charge . But when wake up at morning the charge becomes 39%. This should not be happened. Why this happens ? And how do i fix this problem. I need quick resolution from you.
We apologize for the battery issue facing in the device during power saving mode. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
