Original topic:

A6+ Camera bad Performance

(Topic created on: 07-20-2018 04:16 PM)
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Mehul1785
Active Level 2
Options
UDS
i bought a6+ recently considering dual camera 16+5 for batter photography but totally not satisfied with its camera performance ,even it is not taking photos like 8mp camera. you will dislike the images on slightly zoom the images are tearing pixals.
hope software update will resolve.
even it is not taking crisp photos like my older j7
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9 Comments
semdybala
Active Level 1
UDS
camera is an external thing software update cannot resolve it
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Awesom0123
Active Level 8
UDS
the camera is dope
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Anonymous
Not applicable
UDS
camera is amazing in a6+
Mehul1785
Active Level 2
UDS
image capture the image looks good  but after saving it becomes grainy.
At slight zoom it faces tear of pixals.
Didn't  hope this with Samsung
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admin_
Expert Level 5
UDS
We do apologize for the inconvenience caused. We would like to inform you that the dual rear camera is used to take live focus which blurs the image background for bokeh effect. Let me recommend some steps to further isolate and determine the issue faced by you in your device.

- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Reset the Camera (From the Camera Setting).
- Please run your device in safe mode.
- Software update via FOTA, Kies or SMART Tool.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Mehul1785
Active Level 2
UDS
Did all of this but could not solve the problem, till capture the image looks good but after saving it becomes grainy.
At slight zoom it faces tear of pixals.
Didn't hope this with Samsung
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Raza21
Beginner Level 2
UDS
useless phone Useless camera Ghatiya 0rating
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Raza21
Beginner Level 2
UDS
useless processor
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Raza21
Beginner Level 2
UDS
No phone can beat OPPO F1Plus.
Samsung is Bore and bokwas
money waste A6+ plz take back from me o my 5 days old😂😂
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