Title: Secure Folder WhatsApp Call Hold Issue After Update to One UI 7.0 / Android 15
Description:
Dear Samsung Support Team,
I am facing an issue after updating my Samsung Galaxy S23 to One UI 7.0 (Android 15).
Before the update, I was able to put a WhatsApp call (inside Secure Folder) on hold and make another call from the main phone (outside Secure Folder) without any issues.
However, after the recent update, as soon as I try to hold the Secure Folder WhatsApp call and place a call from another app (Phone app or another WhatsApp), the system does not allow the second call to start, or it freezes.
This issue only started after the recent software update. It seems to be related to changes in how Secure Folder or VoIP calls are handled.
Please look into this bug and provide a fix or patch as it is affecting my multitasking ability, which worked perfectly before.
Thank you.
Model: Galaxy S23 One UI Version: 7.0 Android Version: 15 Issue since: May 2025 update
