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Defects of unauthorised third-party protective films on Galaxy devices

Global_Contents
Community Manager
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Defects of unauthorised third-party protective films on Galaxy devices

 

When a person places a protective film or tempered glass on their Galaxy device, they have certain expectations for the accessory’s performance. However, if the individual opted to apply a non-authorised third-party protective film, the device user could find that what they presumed to be a protective measure might not perform as intended.

Hero

 

Potential defects in unauthorised third-party protective films

Applying an unauthorised protective film to a Galaxy device could potentially lead to a number of undesirable issues:

    • Decreased rates for touch screen response and fingerprint recognition

    • Reduced display visibility caused by stains and discolouration

    • Diminished photo quality if the camera lens is covered

    • Uneven surface (example: lifting at the edges and bubbles in the middle)

    • Difficult to attach or remove

    • Incorrect size

 

    • Decreased durability

 

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Impaired touch screen response due to use of unauthorised third-party protective film on a Galaxy phone.

 

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An unauthorised third-party protective film discolouration on a Galaxy phone.

 

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Dust collected at the edge of the unauthorised third-party protective film on a Galaxy phone.

 

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A Galaxy phone's unauthorised third-party protective film with bubbles.

 

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Scratches on the Galaxy phone's unauthorised third-party protective film.

 

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Protective film is too small to cover the Galaxy phone display.

 

Samsung Mobile Accessory Partnership Program

The Samsung Mobile Accessory Partnership Programme, otherwise known as SMAPP, is a design and quality certification programme conducted by Samsung Electronics as a way to collaborate with partners in the production of authorised third-party accessories.

Partner products that have been certified through Samsung Electronics' quality verification system are given the Designed For Samsung logo, which is printed on the product exterior or packaging box.

SMAPP-logo

To ensure safe use of the product, use genuine accessories or accessories certified by Samsung Electronics.

Note: If you require further assistance, please contact your local Samsung Service Centre.

 

Last Update date : Oct 23. 2023

Tags (1)
67 Comments
ArshadWahil
Beginner Level 2
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Hello yes but there is no screen protector for s22 ultra 😢
salimmmm
Beginner Level 2
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Hello I don't know if you will answer my question I have A14 I wanna I can't shear a second screen on my TV,,
Mo_dollars
Beginner Level 2
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True
wakawaka123
Beginner Level 2
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hello I'm using A30s and I don't have the new emojis 🥲
Note20-LTE
Beginner Level 2
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Hi, I too don't have a screen protector, only the phone cover that doesn't even cover the screen, how is this possible?
d4zza
Beginner Level 2
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My fold internal went all bubbly. They now want to take the phone for over a week to replace it. Why do they need my phone for a week?
sidepiece
Beginner Level 2
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Hello my fingerprint is no longer working on a Samsung galaxy A05s
Members_cbqSXac
Beginner Level 2
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I have purchased a a05 but there was no screen protector why so?
theGeek30
Beginner Level 2
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Hie. I'm delighted with my s21 looking forward to upgrade next month to s24
Pat-2
Beginner Level 2
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I am using a Samsung verified s reen protector that has most of the defects mentioned!Samsung S23 Ultra.
Bolton10
Beginner Level 2
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Decreased rate for touch screen response and fingerprint recognition
0658799507
Beginner Level 2
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Yes
mkingamlefu
Beginner Level 2
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I love samsung
Lesalagae
Beginner Level 2
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Hello can you please assist me here...I can't download bank app on my A30 Samsung
Wheelz81
Active Level 3
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This is true, and I personally saw it on someone's phone. I never liked that phone again, even though it's an S24 ultra.
dunnlevens
Beginner Level 2
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What can I do to improve my Samsung A31's wifi and Bluetooth range? It's terribly weak
langg
Beginner Level 2
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can I get a Samsung A series
MamaYaya
Beginner Level 2
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Hi. I have an A23 and I can't use my smart view, why is that?
nichak
Beginner Level 2
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Hi my fingerprint is no longer working on my Samsung galaxy A51 please help me back my fingerprint
Veggiefit
Beginner Level 2
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Stay away from samsung flip phone. There is no proper support for this device as mine shuts down if I close my flip phone. Also galaxy watch is useless for athletes/gym rats. I have had mine almost 2 years nothing but inaccurate. That's why Samsung is at Galaxy watch 7 they can't fix older problems just create new ones that hide until warranty expires
Members_7YSwgBZ
Beginner Level 2
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My phone cannot access the mobile network only wifi.The store wants to format my phone, but that has to take more than a week. How so? Not happy at all
ZND
Beginner Level 3
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Samsung ❤
Gflip
Beginner Level 2
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I realised that with my last samsung A22 that why i no longer use these unsuitable products.
sanzahearts
Beginner Level 2
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Mine is working perfectly
sexcmum
Beginner Level 2
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Hi I have the Samsung galaxy flip 3 ...I'm having the same problem with my screen ...it went into the work shop last year and nw again I'm having the same issues.. was neva advised that I was gonna b having issues like this wen taking my contract...very disappointed with Samsung
HP2024
Beginner Level 2
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Samsung is facing the heat with more after market stuff. Monopoly if falling away. Reduce your prices. lol
jinx1111
Beginner Level 2
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It's easy...sell the phone with a free option for a screen protector of the customer choice
Malope97
Beginner Level 3
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Mine is too slow and sometimes it used to open two apps at the Sametime. What can I do
H444
Beginner Level 3
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This is absolute bullcrap and for money making purposes. The next thing will be that your your warranty will be void if you don't use their 'cerified' products. If you don't include it in the box it's sold we will buy what we want.
millie661215
Beginner Level 2
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Love my Samsung A30
williamp
Beginner Level 3
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Good
DALROSE
Beginner Level 2
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Why don't we get the proper genuine chargers and screen protectors when upgrading or purchasing Samsung handsets?
kessh
Beginner Level 2
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My note10+ become very hot when i share screen or play game and on hotspot also...
bdxbb8szn
Beginner Level 2
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S22+ 💫
Nkabi
Beginner Level 3
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A53 galaxy
Hlee
Beginner Level 2
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I am from Mauritius and I could not find any casing or screen protector for my Samsung Z Flip 5.
Stitchy32
Beginner Level 2
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Too expensive
Gateway
Beginner Level 2
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Good Morning 🙏 I'm interested in new Samsung a20 ultra 😀
Agress
Beginner Level 2
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I'm using Samsung A04e sometimes is not working well
Chris778
Beginner Level 2
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Good morning is there any 3 party try to invaid my phone
kachuleandrew
Beginner Level 2
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Is there a screen protector for a15
shellar
Beginner Level 2
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Thanks I feel more assured I'm my screen protector because I bought it with phone
RaskieRozalina
Beginner Level 2
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Hi,why the is no screen protector...charger and earphones are coming with the phone
JacoKriel
Beginner Level 2
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Had a z flip 4 with factory fitted screen protector. Screen protector came loose where the phone folds and as a result broke my screen because of constant pull by middle part of the sticking/non sticking protector. This is a flaw on Samsung side. Just google it.
flossie
Beginner Level 2
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I love Samsung Ao3 but what bother me I ran out of space and some unnecessary mails and adverts is flooding especially in my mailbox and is blocking my important messages
DanTheManỊ
Active Level 4
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Where can u buy original samsung protective films?
MissPolo24
Beginner Level 2
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I have a problem with these protectors sold by mtn. Where can I get a safe and genuine product. I have to change these every 3 months coz they are so substandard.
Members_PvfuxAE
Beginner Level 2
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Hi! Very unnecessary msg. My film protector is in good work wdym?
Fuji2024
Beginner Level 2
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The answer is simple! Just make stronger screens that don't scratch or break easily. Your phones are expensive enough as it is, and you owe it to your customers.
diamondT
Beginner Level 2
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My fingerprints sensor no longer works on my a 14