Original topic:

when i listen to music on spotify it randomly stops.

(Topic created on: 05-30-2021 03:24 PM)
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isaac475
Beginner Level 2
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Tech Talk

i have recently updated my samsung a 01 to amdroid 11 thinking that i would get better perdormance quality for this cheap phone but its a completly wrong decision. ever since i updated the music stops and so i have to re open the app again, re opening the app is really laggy, when i scroll through twitter or any other platform its laggy. im really disappointed with samsung, i have been an "isheep" for a long time and im starting to think that maybe being a fan of apple isnt that bad since i didnt experience things like this. im really considering spending a lot money on an apple phone again LOL. do better samsung

1 Comment
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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