Original topic:

update on samsung m31s

(Topic created on: 02-12-2021 04:12 PM)
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1ishtayaqdar
Active Level 5
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Tech Talk
Friends  I update my samsung m31s phone with latest one ui software  but after update it shows network  problem 
4 Comments
Ehsank
Expert Level 5
Tech Talk
try these steps it will resolve most of the issue

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
MrSiddhant
Active Level 4
Tech Talk
If you can factory data reset your phone its too much better or you can go to the settings then general Management then reset then Reset network settings...
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pran984675
Active Level 6
Tech Talk
which country are you from ? try resetting the network settings i hope that helps
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support