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12-03-2019 12:06 PM in
Tech TalkHi there,
Please follow the below mentioned steps in order to resolve the issue:-
1) Ensure your device and TV must be close and has smart view option.
2) Ensure strong Wi-Fi connectivity. Internet speed must be good.
3) Do the network reset settings (setting>>General management>>Reset>>Setting Network Reset).
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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12-06-2019 03:06 PM (Last edited 12-06-2019 03:06 PM ) in
Tech Talk