Original topic:

slow processing

(Topic created on: 01-09-2021 02:52 PM)
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danny18
Active Level 1
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Tech Talk
Mobile is working slow and finger print scanning is slow and touch is not good
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6 Comments
Iamabhisingh_
Active Level 6
Tech Talk
try to do Factory reset after backup your data.
Suyo
Active Level 7
Tech Talk
which phone?
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danny18
Active Level 1
Tech Talk
A50s, I tried factory reset and setting reset.
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Ehsank
Expert Level 5
Tech Talk
for slow issue;

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Go to >Settings>General Management>Reset >Reset settings

C. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

D. go to settings >>advance features >>enable reduce animation .

E. go to developer option and disable or decrease animation scale to. 5x
definitely it will work for you, and you will get noticeable difference.

If you not yet enable developer option then follow these steps

Steps to enable developer option
settings >about phone>software information >then u find build number >tap 7 times>then back to settings
and at end of settings one new option called developer option
click on it and find that option

Screenshot_20200729-000600_Settings_58260.jpg

Ehsank
Expert Level 5
Tech Talk
for finger print;

first always clean your fingerprint area as sometimes its due to moistures
2nd thing you can do is
register again with all sides of your fingers and add SAME FINGER 1-2 times for better result and then observe
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Please be assured and would like to inform you that as you have already tried the steps, we request you kindly visit service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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