slow charging

[infybanna]

Anybody  having problem in a71 slow charging. Please  suggest how fast charging. 

[choudharybhanu11]

how much time it takes now to full the power

[infybanna]

before : it's took. 1.20 hours to full charge
now : its take 2.30 hours to full charge.
I did full formert phone after its works fine for few hours after that I get problem again.

[VINEESHVN]

same problem my a71

[infybanna]

I think this problem got after update

[VINEESHVN]

yes..still no update

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand the inconvenience you have faced. Kindly follow the below mentioned steps to improve the performance of the device:

1. Close background running apps when not using them.
2. Avoid usage of mobile phone during charging: avoid the usage of the mobile phone while charging.
3. Settings> Battery > Please tap on 3dots(more option) at the top right hand side> please select settings> enable fast cable charging.

We always recommend to use genuine Samsung charger for charging your device.

In case if the issue still persist, register your concern in Samsung Members Application for better assistance (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support