Please be assured and to resolve the issue kindly follow the given below steps:
1. Check device cache:-Settings> Device care>Storage>Clean now. For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache. 2. Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode:-Restart your device.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
