shazan
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02-29-2020 11:49 AM in
Tech Talk
Hi
I'm using this device from past 7 to 8 months and experiencing this since few months
The navigation bar in full screen gesture hangs and does not fix until you restart the device.
When you open a full screen app like a game or kids zone it stuck and then you have restart the device
Kindly look into this
Thanks
1 Comment
Samsung_Support 2
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03-03-2020 12:44 PM in
Tech TalkHi there,
Please perform the following steps:
>Free some internal memory (If occupied more than 80%) (Settings>>device care>>memory>>clean now)
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest security patch update (Scroll down Notification panel >Settings >Software Update >Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members