Original topic:

s10+ back recent app anger home button hangs

(Topic created on: 02-29-2020 11:49 AM)
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shazan
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Tech Talk
Hi 
I'm using this device from past 7 to 8 months and experiencing this since few months 
The navigation bar in full screen gesture hangs and does not fix until you restart the device.
When you open a full screen app like a game or kids zone it stuck and then you have restart the device 
Kindly look into this 
Thanks 
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Tech Talk

Hi there,

 

Please perform the following steps:
>Free some internal memory (If occupied more than 80%) (Settings>>device care>>memory>>clean now)
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest security patch update (Scroll down Notification panel >Settings >Software Update >Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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