regarding android 10 update in a50

[nis90]

Hi

I am using a50 ...after updating with android 10, my phone becomes slow n sometimes it hangs..plz solve my problem

[chitti1998]

updated using mobile data?

[nis90]

wifi

[chitti1998]

then why issue persists. I am not facing any issue.🤔

[chitti1998]

reset your mobile or wait for another update. issues could be due to feb security patch. because samsung changed kernel codes

[Dcraze]

you got the A50 update?

[nis90]

yes

[Lucifer693]

didn't get A50 update yet

[Dcraze]

is there like any major change?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly perform the below mentioned few of the quick steps:

1) Check space availability: keep at least 20% internal memory free.
-Settings > Device Care > Storage.

Kindly visit the given link for the complete steps and be assured it should resolve your issue:
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):-
Samsung Members App > Feedback > Error Report > Attach log file.

Thank you for writing to Samsung.

Warm regards,
Samsung Customer Support