Original topic:

pubg ping issue

(Topic created on: 02-14-2020 06:51 PM)
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nikku220
Beginner Level 2
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Tech Talk
I have s10 8/128
 I play pubg but ping is high why
I have good network 
My friends are always playing pubg they have  cheap but they are good ping
6 Comments
Sridhar213
Active Level 7
Tech Talk
depends on your network, not mobile
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Rishi215
Active Level 7
Tech Talk
switch to smart
network,,, not mobile because it is already smart.
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Samsung_Support4
Moderator
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Hi there,

 

Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).

> If device lags in any particular game then clear cache memory of that game(Settings>apps> tap on that app>storage>clear cache)

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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Members_jSL1Dmh
Beginner Level 2
Tech Talk

Hello,

I am using m31 8gb ram 132 internal memory, the problem that I have with my phone is that the ping fluctuates when ever I play pubg on the SIM network and when I connect to WiFi it perfectly works.

Could you help me out with this.

Thank you

 

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Tech Talk
I dont have this issue. on Airtel fiber I get 40-50ping and on Idea 4g 50-70. ping is never an issue. but rescently after the february update i'm facing many frame drops and lag issue on my s10 which was not their before this update. are tou also facing the same? do let me know.
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Harjeet_2000
Beginner Level 2
Tech Talk

Can you tell me which sim you are using

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