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01-31-2020 09:56 PM in
Tech Talk1 Solution
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01-31-2020 10:00 PM in
Tech Talk2. Clear cache memory
3. Disable unused system apps
4. Free storage if full
5. Monitor memory usage for 12h or 24h
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01-31-2020 10:00 PM in
Tech Talk2. Clear cache memory
3. Disable unused system apps
4. Free storage if full
5. Monitor memory usage for 12h or 24h
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01-31-2020 10:02 PM in
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01-31-2020 10:02 PM in
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01-31-2020 10:15 PM (Last edited 01-31-2020 10:16 PM ) in
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02-04-2020 01:09 PM in
Tech TalkHi there,
Please perform the following steps to resolve the issue:
1- Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).
2- Stop the background running app (Tap on the left soft key and close all the running apps).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members