Original topic:

phone restarting.

(Topic created on: 06-11-2020 08:40 AM)
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imsaggitarian
Active Level 3
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Tech Talk
My phone samsung M30s i have purchased it like lesaa than a year ago, and from last 3 to 4 months i am observing that it is restarting in the middle of the night. Does anybody have an idea as of why this is happening? If you do please let me know. Thanks. 
6 Comments
AnjaniS2580
Active Level 4
Tech Talk
In your phone your auto restart at midnight is on
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imsaggitarian
Active Level 3
Tech Talk
ok i dont remember switching this option On and where do i find this option in the settings can you please give me some insight?
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AnjaniS2580
Active Level 4
Tech Talk
setting > device care > click on light symbol upper on right side. Where you find the auto restart option.
imsaggitarian
Active Level 3
Tech Talk
Thank you very much @AnjaniS2580 it fixed the issue.. i didnt remembet when i have clicked but anyways.. thank you very much again for addressing the issue.
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AnjaniS2580
Active Level 4
Tech Talk
It's Ok.
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Samsung_Support3
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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