Original topic:

note 9 having display problems

(Topic created on: 04-21-2020 02:38 PM)
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vassipra
Active Level 1
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I'm  using note 9 ...After march update phone got display brightness problem...Also colour fading with some lines visible....
Any solution for this problem
7 Comments
Anonymous
Not applicable
Tech Talk
we can just report to Samsung.
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vassipra
Active Level 1
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so many of customer having this problem
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Mani18
Beginner Level 2
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yes it's the Sam issue for S9 Plus as well
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NITHINJAMI
Active Level 6
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better if you do some INTERACTIVE CHECKS in the device using Samsung members application
vassipra
Active Level 1
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ok ... thank you sir
Samsung_Support4
Moderator
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

1. Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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vassipra
Active Level 1
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thanks for your kind support....i will do as per your suggestion...
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