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11-19-2019 05:11 PM in
Tech Talk
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12-04-2019 09:35 AM in
Tech TalkHi there,
Please follow the below mentioned steps in order to resolve the issue:-
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
2) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
3) Do the reset settings of the camera (camera>>setting>>reset setting).
4) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).
Then kindly restart the device and check the issue.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
