Original topic:

network issues

(Topic created on: 05-04-2020 11:55 PM)
132 Views
jamalu
Beginner Level 2
Options
Tech Talk
My mobile phone aren't proper working some networks issues you can solve it 
0 Likes
1 Comment
Samsung_Support3
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes