my samsung j5 prime , I forgot my pattern lock

[Ms01]

I forgot my pattern lock but phon can be unlocked through my fingerprint. 

I want to change my pattern lock. What's the solution?

[Sidhabhi]

If you have active Samsung account and your device supports find my mobile feature..then use that to reset pattern lock..

https://www.samsung.com/in/apps/find-my-mobile/

[Samsung_Support2]

Hi there,

You can unlock your device if you are using Samsung account in your Samsung device, kindly do login and tap on unlock option by using the below-mentioned link:-

https://findmymobile.samsung.com/

After this process, if your device is not open then kindly visit Samsung authorized service center. Service center engineer will provide you the further resolution.

For address details of Samsung Service Centers. Follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

Regards,

Team Samsung Members

[Mradull]

i have two phones Note 10 and S8. using find my phone link is only resetting my s8 password.
I have checked that my same Samsung account is logged in both devices.
I want to reset my Note 10's password.
as i forgot its pattern.
please help !