mobile hanging

[himanshu121]

Mera phone 2 din se apne aap hang ho jata hai..

Ui2 udate kia hai maine kya ye problm iss vjh se to nhi ??? 

Ya pub g jyda khel rha hu isliye ho rha hai ye sab🤔🤔🤔🤔

Plz help

[BháğwäťĞhóđķê]

bro same problem here. gaming performance also decreased. game gets crashed. after the update of YI 2.0 all persons getting same problem.

[himanshu121]

ui 1 awesme tha fir to bhai

[himanshu121]

mera phone v heat kr rha hai bht

[sudhirdalal]

konsa model h bro

[himanshu121]

a7 2018

[CS_member7]

Dear Samsung member,

Greetings from Samsung Customer support!

Be assure below given steps will solve the issue regarding hanging:-

1. Check space availability:,Path: Settings > Device Care >Storage,
2. Check app cache,Settings >Device care>Storage>CLEAN NOW.
3. Close background apps.
4. Remove third party apps: settings > Apps > Uninstall.

If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support