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05-14-2020 11:14 AM in
Tech Talk
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05-16-2020 03:53 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
Check app cache
a. Clear app cache through Device care : Settings > Device care > Storage > CLEAN NOW
b. Clear cache memory of a particular application : Setting > Apps > Now pick the app. For example 'Samsung Internet' > Storage > Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
