Original topic:

many apps in my galaxy j7 max crashse i dont know why this happens all the time

(Topic created on: 05-14-2020 11:14 AM)
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SubhJh
Beginner Level 2
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Apps like whatsapp gallery and my contact shows error....help me to resolve my problems
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Samsung_Support3
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Check app cache
a. Clear app cache through Device care : Settings > Device care > Storage > CLEAN NOW
b. Clear cache memory of a particular application : Setting > Apps > Now pick the app. For example 'Samsung Internet' > Storage > Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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