Original topic:

m30 fast charger does not support some time,why??

(Topic created on: 11-16-2019 09:45 AM)
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Aman108
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Plz response
9 Comments
sameer1991
Active Level 3
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when it is not supported
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Aman108
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some time not always
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sameer1991
Active Level 3
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if charge with its own charger
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sameer1991
Active Level 3
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it will work
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Aman108
Active Level 1
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its my own charger
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Aman108
Active Level 1
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but does not work

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sameer1991
Active Level 3
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are u charging with its own charger
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sameer1991
Active Level 3
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fast charging only work better between 10 to 40 %
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Samsung_Support4
Moderator
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Hi there,

To resolve the issue please follow the below mentioned steps:
1. Kindly check with another charger.
2. Perform Interactive checks through Samsung Members app (Samsung Member > Get Help > Interactive checks > charger/USB).
3. Charge your device in switch off mode
4. For further assistance register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question)

Regards,
Team Samsung Members

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