Original topic:

m 30

(Topic created on: 02-11-2020 05:39 PM)
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ramdaskv
Active Level 2
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Tech Talk

image
Mine is m30,every time I use any app I am getting this massage, and my phone lags a lot,when I receive a call I can hear only ring tone I can't see from whome I receive the call.
Please guide me
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3 Comments
ayushmaurya
Active Level 3
Tech Talk
disable google and restart phone once
Sridhar213
Active Level 7
Tech Talk
or dont use that app
Tech Talk

Hi there,

 

To resolve the issue please follow the below mentioned steps:

Hanging Issue:

>Free some internal memory (If occupied more than 80%) (Settings > Device Care or Device Maintenance > Storage)
> Stop the background running app (Tap on the left soft key and close all the running apps).

Phone app issue:

>Open Setting > General management > Reset > Reset setting > Reset setting

>Open Phone app > tap on three dots > setting > about Phone > update.

>Go to Setting > Apps > Phone app > Storage > Clear cache> Force Stop.

For rest of the above mentioned issues, kindly register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members