Original topic:

camera software

(Topic created on: 11-14-2019 02:32 PM)
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ajaykharwa1996
Active Level 1
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Tech Talk
Back camera A8 star 24mp but in setting 16 mp camera showing
Please update software of tha camera a8 star
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Samsung_Support4
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Hi there,

 

Please follow the below mentioned steps to resolve the issue.

- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).

- Clear Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

- do the reset setting of camera (camera>>setting>>reset setting).

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions)

 

Regards,

Team Samsung Members

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