camera problems

[srbagekar]

When we take photos from back and front camera of Samsung's f 41 mobile the human skin tone looking blackish. So please solve this problem by update camera features. Its all mobiles problems not for me. So please solve this problem. I know you can do it very easily. So please do it for all Samsung lover. Thank you so much for supporting us.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[srbagekar]

https://youtu.be/XbdfMCthhz8