Original topic:

camera function improval

(Topic created on: 03-13-2021 05:02 PM)
196 Views
tajinder100583
Active Level 7
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Tech Talk
Camera function to be improved...especially in auto focus area...auto focus is too slow to capture immediate photo...especially in s21 ultra....sorry to say iphone captures photo very fast....
5 Comments
Ovi2001
Active Level 3
Tech Talk
can you follow me,please
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Ehsank
Expert Level 5
Tech Talk
Try these steps once and if not solved then send feedback as mentioned in last
1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache and data
3. You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

ndjf
Active Level 8
Tech Talk
In what resolution, you are capturing photos ?
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Tech Talk
4:3 aspect ratio while capturing photo in 108 or in 12 mega pixels...the results are same tgere is blurring while seen pictures in zooming..there is a need of software update to fix focus area in camera deptt
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Samsung_Support1
Moderator
Moderator
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Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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