Original topic:

bro my galaxy a50 Samsung store not updating apps can u suggest me what to do

(Topic created on: 11-13-2019 11:17 AM)
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vendilier
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My store not updating
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Samsung_Support1
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Hi there,

 

To resolve the issue please follow the troubleshooting steps:

 

1. Kindly ensure that the device has proper storage available to download the application in phone.

2. Kindly check the device has strong internet connection available.

3. Kindly clear the data and cache for Galaxy Store with the following path: Setting>Apps>Galaxy store >Storage>Clear Data and Cache.

4. Kindly clear the data and cache for Download Manager with the following path: Setting>Apps>Three Dots>Show system apps>Download Manager>Storage>Clear Data and Cache.

 

If issue still persists, register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question). 

 

Regards,

Team Samsung Members

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vendilier
Active Level 5
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tq
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vendilier
Active Level 5
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for ur immediate response
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