battery problem

[BhattacharyyaSukanta]

Earlier the battery was charged 2.15 hours. But it now takes 3.25 hours. But the charge is coming to an end soon .What to do for it?

[Omeshkumar]

just visit nearby samsung service center. And try to change battery

[BhattacharyyaSukanta]

my phn is 1 year 7months old

[Omeshkumar]

then as usual you should pay for battery

[BhattacharyyaSukanta]

Thanks for kind information

[Samsung_Support1]

Hi there,

Please perform the following step to resolve slow charging issue:

1- Charge the device with the original charger.

2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

3- Follow standard battery charging procedure (charge a fully discharged the battery in Switch-off mode up to 150 mins).

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

[BhattacharyyaSukanta]

My hand set name Samsung Galaxy J7nxt. .pls update my phone software.