Original topic:

Worst service provider of India

(Topic created on: 07-13-2021 06:54 AM)
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Prabhat_Kumar
Beginner Level 2
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Tech Talk
I purchased uhd smart TV two and half year earlier in oct 2018. My TV has some technical fault in Feb 2021. I have requested to repair it. Service requested generated and till now company is not able to rectify the fault. Worst service provided by your company.  Also there is poor response from customer care.
3 Comments
cpkaneria
Active Level 7
Tech Talk
What is actual defect in your tv as per engineer or you.
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Prabhat_Kumar
Beginner Level 2
Tech Talk
LED Flickering while switching on TV
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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