Original topic:

Wifi bluetooth problem.

(Topic created on: 10-30-2020 05:14 AM)
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Therealgong
Beginner Level 2
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Tech Talk

After updating new version in my cellphone, my wifi and bluetooth ive trusted samsung now im pissed off

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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "bluetooth" issue kindly follow the given below step:

>> Reset app preferences: Settings >Apps >Tap on More option or on three dots >Reset App Preferences.

 

And to resolve "Wi-Fi" issue kindly follow the given below step:

>> Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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