- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-07-2022 04:38 AM (Last edited 12-11-2022 08:52 PM ) in
Tech TalkHello
Since the last update on my Galaxy S20 5G in november, my VPN IPSec is still broken.
All parameters is OK.
I tested it on 5G/4G and direct WiFi with VPN Server : it doesn't work...
On my VPN server, i saw the identification is Ok but time out after 1 minute... the device Samsung stop authentification and don't mount vpn... i was this problem in 2020 and an update from Samsung solved it.
- Tags:
- VPN PROBLEM

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
12-20-2022 04:39 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-30-2022 06:29 PM in
Tech TalkHello,
Thx for answer, i did it and i'm waiting for solution.
Best regards.
