Nick3n
Beginner Level 2
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Tech Talk
I have updated new version but didnot supporting my phone and this new version A305FDDU6CUE1/A305FODM6CUE1/A305FXXU6UE1 so why is not supporting my phone
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cs-member13
Expert Level 1
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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