See this video recording, the contest does not open, it just keeps on loading. I clicked on tab user also because I am on tab. The tab is galaxy tab A7 2020 Wifi. (SM-T500)
Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app. Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear like members app. Tap Storage, and then tap Clear cache.
However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
