Original topic:

Sound problem after update

(Topic created on: 06-16-2020 11:57 PM)
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Samsung_F9H360j
Beginner Level 2
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Tech Talk

hi 

After updating my m30s to android 10 i am getting sound problem . Before update it was all fine sound was loud and good but after update even the sound is full in sound bar but i am getting low sound in media and incoming calls

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Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device volume settings if its full or not.

 

2. Check mute all sound option
Settings > Accessibility > Hearing enhancements > Disable Mute all sounds (if enabled).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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