Server error. Try Again Later (0)

[Handsome Devil]

Hello Samsung

I have Samsung F62 mobile. I am facing error issue in my Samsung member app. When I clicked on the community tab icon the error shows "Server Error. Try again later" and if I clicked on the My Pages link again the error "Server Error. Try again later (0)" . but when i used another account its working normal without any error.

[Handsome Devil]

Samsung customer support told me try safe mode, cache clear and reset device. i tried all of these but no solution.

why samsung customer support says try to reset device on all problems ?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support