Upon opening my phone, a message appears stating that a "serious software issue has been detected." I have checked for updates, cleared cache, restarted many times, problem persists.
Other threads indicate that a factory reset is the only fix. Is this so?
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
