Mobile screen is frequently waking up often even it isn't using or left on the table or somewhere. These thing is also happened when my phn is charging. And its not happening by any coming notification . Its for no reason. Why?
Does anyone have this same issue? Please share any solution and expecting valuable reply
I disabled google assistant but bixby. But i checked bixby isnt wakeup like nothing happend . In this case phnone is waking up and nothing happend ! Idk why
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
In case Lift to wake or Double tap to wake up feature is activated on device, screen may be turned on when conditions are satisfied.
Note :
Lift to wake : Set the device to turn on the screen when you pick it up Double tap to wake up : Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off
Please check whether motion and gesture option is enabled or not by following the given steps : Settings > Advanced features > Motions and gestures > Lift to wake or Double tap to wake up
Pictorial representation of the given steps are shown below :
1 In Settings, tap Advanced features.
2 Tap on Motions and gestures.
3 Tap to turn On and OFF the Lift to wake or Double tap to wake up feature.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
