Original topic:

Samsung services

(Topic created on: 04-18-2022 11:51 PM)
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deepakdharia
Active Level 5
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Samsung service ka haal dekho inko problems solv krne ko mobile diya tha ab isme dust hai or cameras ko alignment saaf dikh rakhi sahi se nahi hai or glass bhi cracke krke de diya or ab sbse ghatiya service lagi mujhe samsung ki 
8 Comments
RajathSR
Active Level 10
Tech Talk
Raise a complaint in the service center as well as in the customer support section
deepakdharia
Active Level 5
Tech Talk
Hanji ki thi bro par Customer care seniors ne bhi koi baat nahi maani
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TheMystic
Expert Level 1
Tech Talk
Do you have the pre-submission report with you that mentions any existing damage before submission?

You can sue them using that.

But now it could be late because you have already received your device. Now they can claim that it was fine when they handed over the device back to you.
deepakdharia
Active Level 5
Tech Talk
Hanji mene unko call ki thi wo recordings hai mere pass iske baare me
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SrajTech
Expert Level 5
Tech Talk
Visit again and tell them about the issue
Send mail on ceo desk
deepakdharia
Active Level 5
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Ki thi par unhone nahi maani baat
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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deepakdharia
Active Level 5
Tech Talk
There is no point in taking Samsung products. The service center people made garbage of my phone.
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