Original topic:

Samsung attention on serious problem

(Topic created on: 03-15-2023 10:23 PM)
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rocky1406
Active Level 1
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Tech Talk
Samsung you have to work on this serious issue my phone Samsung m21 is running out of space and the main reason is system strong plz fix this it is very annoying 

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9 Comments
mHappiee
Expert Level 5
Tech Talk
Click on i button, grant some permissions and then see
.
Apps data is combined in System, so it looks like System is that huge
rocky1406
Active Level 1
Tech Talk
I tried but only the % dropped up to 1%
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NOOB_1ST_ACC
Expert Level 5
Tech Talk
It should be around 16gb.

Tap on "i" icon then give asked permission to my files app then it will get reduced to 16gb approx.

If found useful/on point then tap on 3 dots and accept as solution.
Communicator
Active Level 10
Tech Talk
Increased in my case 😂😂😂
NOOB_1ST_ACC
Expert Level 5
Tech Talk
Impossible

Attach before after image
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Communicator
Active Level 10
Tech Talk
Bhai before wala kaise lau ab? 73gb ke as paas tha ab 92 gb ho gaya
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NOOB_1ST_ACC
Expert Level 5
Tech Talk
In my case it is getting added in other.
See after before image.


U can also do by removing usage data access permission of my files app.1678935362006_1678935361993_0.jpgScreenshot_20230316-082457_My Files_1000102316_1678935297.jpg
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rocky1406
Active Level 1
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Not soo helpful but thanks for ur suggestions
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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Step 1: Uninstall Unwanted Apps and Games.
Step 2: Clear Cache and data of heavy application to clear storage. Please follow the below steps:

A: Clear App data: From Settings, swipe to and tap Apps. Select the app you want to clear. Tap Storage, tap Clear data, and then tap OK. This will completely wipe the app and reset it to the original settings.

B: Clear an App's cache: From Settings, swipe to and tap Apps. Select the app you want to clear. Tap Storage, and then tap Clear cache.

Step 3: Move Apps to SD Card.
Step 4: Delete or Move Offline Maps to the SD Card.
Step 5: Delete Unnecessary WhatsApp Media files.
Step 6: Cleanup Media Files and Download Folder.
Step 7: Change Camera Storage to SD Card.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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