Original topic:

Samsung TV UA49MU6470 (AC400 error , can not connect to server)

(Topic created on: 05-31-2021 10:22 AM)
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kulvinders
Beginner Level 2
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Tech Talk

Hi there, 

from past 2 days I have been facing using with my samsung smart tv hub, all of a sudden my app on smart hub stops working and started giving me error "Can not connect to samsung TV server (AC400), I tried all the steps hard reset Soft reset logout login again, even changed my internet line to another ISP tried to use my mobile wireless connection, and even wired connection, I have all kinds of tech stuff with me at home so I was able to check out all these quickly. it used to work for some time and then back to same error again.

Not sure if any one else is facing the same error,  I am requesting samsung team if they can share some feedback or easy way to fix it quickly?

 

Best

K

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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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