Original topic:

Samsung A50 Fingerprint Scanner issue

(Topic created on: 12-01-2019 04:58 PM)
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TheGrandTroop
Active Level 5
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Tech Talk
Samsung has sent an update couple of weeks ago, since then many users have reported of non-functioning of biometric Fingerprint Scanner. 

After installing the Samsung's latest update, device asked to remove the fingerprint and add it back again for enhanced and smooth Biometric experience; however, post removing the added fingerprint, the biometric scanner rejects the new fingerprint saying that either the finger is not placed properly on the scanner or the scanner is not clean.


It's been more than 2 weeks and Samsung is still not able to resolve this issue. 

If anyone gets any update, kindly update me as well as I am also facing the same issue with my device.
15 Comments
sharma01
Beginner Level 2
Tech Talk
Very poor fingerprint sensor after update this phone is totally wastage of money
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TheGrandTroop
Active Level 5
Tech Talk
Samsung should not compromise with the quality when they price a product more than its worth 👎
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TheGrandTroop
Active Level 5
Tech Talk
I have purchased this device at the time of launch for 24k (9 months ago approx) The exchange value for this device after 9 months is 5-6K
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Tech Talk
haha...guys that is not an issue. just clean your device and place ur finger for few seconds on scanner, till it get recognized
I do found that issue but it been solved now fingerprint is faster after this update.
and it is optical fingerprint scanner is 4.0 version comparetively better than other mid range phones u can try that bro.
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TheGrandTroop
Active Level 5
Tech Talk
I hope you understand Aravind that I have written this post after trying all possible solutions; go and check the community threads and you will find out that how many people are facing the same problem.
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Tech Talk
I have seen all that
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7heman
Active Level 6
Tech Talk
check out the tricks in you tube bro
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TheGrandTroop
Active Level 5
Tech Talk
can you help me with the link 7heman
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7heman
Active Level 6
Tech Talk
i couldn't get the link .but type Samsung a50 fingerprint trick.there comes a video with channel name mr android FHD .thats the video
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