S9 plus display issue

[Ashwin91]

From today i am seeing horizontal lines in my display when i adjust brightness of my galaxy s9 plus screen. Also the complete display itself is dull. There is no physical damage to device. Let me know if anyone faced this issue and what is the fix.

[marqus007]

screen damaged

[Ashwin91]

Hi marqus..
Thanks for replying. my phone didn't fall anywhere. So how come the screen could have been damaged? Also at high brightness the display is fine.

If its still a hardware issue what's the cost for replacing the screen for s9 plus?

[marqus007]

it's normal all s series curved panel have this flaw s6 edge had a major problem slowly they have reduced the problem s9 plus had the least pressure micro fractures here there minor falls could or just a aging factor....

[marqus007]

cost would be 13764rs +600+ 18 percent gst

[marqus007]

better you increase brightness and replace it with s10 lite or note 10 lite

[ajasmuhammed]

need to replace the display

[devang77]

go for the Samsung authorized service centres

[Samsung_Support2]

Hi there,

To resolve the issue please follow the below mentioned steps:

>Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

> Run the device in the safe mode and check the issue.

>Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app(Samsung member BETA app> BETA feedback>Send feedback>Error report/Ask Question).

Regards,
Team Samsung Members