S24 ultra usa unit is not supporting 5g in india

[vamshivam]

Plz provide me solution to get 5g in my mobile 

[KarthickChan5007]

Dear Samsung Support,

I recently purchased the Samsung Galaxy S24 Ultra in the US. I have been unable to use Jio 5G in India on my device, despite Jio 5G being available in the country.
After reviewing the specifications and 5G bands listed on both the Samsung website (https://www.samsung.com/us/smartphones/galaxy-s24-ultra/buy/galaxy-s24-ultra-512gb-unlocked-sm-s928u...) and the Jio website (https://www.jio.com/help/faq/mobile/jio-true-5g/about-5g/what-are-the-bands-on-which-jio-5g-is-avail...), I noted that Jio 5G operates on the n28, n78, and n258 bands.

Despite this, I am currently unable to use Jio 5G in India on my S24 Ultra. Could you please clarify the reason for this, and provide any insights for users like myself who are facing this issue?

Thank you.

Best regards,
Karthick Venkatesan

[Paravisa]

Samsung must work on enabling all the 5G bands across all the countries. I'm not sure why they're restricting with respect to regions.
I request Samsung to immediately take necessary action on this.

[GmanGotYou]

Samsung should have clearly disclosed this information during the purchase process. We cannot be held responsible for their inadequate service.
The response from Samsung customer service is unacceptable and lacks essential details.
We are losing faith in Samsung. Apple successfully resolved this issue and has a clear procedure in place. Samsung, please improve your customer service.
This is a flagship device we are discussing. This level of importance should be given to this matter. This significantly impacts the user experience.

[Ultramiseries]

S24 USA Phones..If there are all the 5G spectrum is installed, why disable that in India? Secret pact with Jio? Come clean Samsung dudes??