JainAK
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02-02-2021 01:29 PM (Last edited 02-02-2021 01:30 PM ) in
Tech Talk
I bought Samsung S21, i am facing a problem that set is getting heated up from top trickle down to bottom in specially while using Samsung AR app.
It is happening even if it is kept in pocket. I used S6 edge as well prior to S21, the problem persisted in it and set failed to work beyond 2 yrs. The service center reported that processor malfunctioned.
Due to same, lityle apprehensive while buying Samsung Again.
Thing that company shall help and extend support, if need be they should change the set as it has been bought recently.
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02-05-2021 02:50 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
Learn about a few things you can try when your Galaxy phone is slowing down.
