Original topic:

S21 android 12 issues

(Topic created on: 12-19-2021 11:17 AM)
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VinodAcharya
Active Level 4
Options
Tech Talk
Seems like too much haste in releasing so called stable update. Nothing is stable yet by the way. Phone keeps crashing often. Need to address asap
6 Comments
Sid_Karna
Expert Level 5
Tech Talk
I knew this when everyone was so restless to get the update.
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shashwat0407
Active Level 2
Tech Talk
Are you facing challenges with Instagram and Snapchat Camera? Its softening images and capturing less light for me. Quality is not as before.
anniyadav
Active Level 1
Tech Talk
Prime video can not resume any ongoing program.
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anniyadav
Active Level 1
Tech Talk
PRIME VIDEO is not playing anything ???
What the f*** update is it ?

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cs-member13
Expert Level 4
Tech Talk

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue. Try the following steps if your phone has any of these problems:

Try the following steps if your phone has any of these problems:

  • Randomly reboots or restarts
  • Shuts down without restarting
  • Restarts constantly: 
Check for Android updates
 
Check storage & clear space
 

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

 
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VinodAcharya
Active Level 4
Tech Talk
A factory reset worked and now most of the crashes which happened due to android 12 update seem to be gone for now.
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