Original topic:

S21 Ultra hotspot issue

(Topic created on: 09-07-2021 06:22 PM)
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VishnuAsok
Active Level 4
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Tech Talk
Guys,

I have been using S21 ultra exynos version for last 2 months. So far I have not experienced any heating issues while using camera module or any other issues( its heats a little while using camera for more than 20 mins...but never got any overheat
 messages)

One thing that troubles me-
I am using dual sim, and whenever I turn on hotspot, the network is not reliable. The latency goes very high or the internet itself goes choppy. Is anyone seeing this issue? If I turn off hostspot the mobile data speed on the phone goes back to expected levels.

I already tried network reset and toggling flight mode as well as disabling wifi..I don't see a workaround yet. 

Any solution?
12 Comments
AYush2313
Active Level 10
Tech Talk
True
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saltaf
Active Level 10
Tech Talk
Could be service provider issue of Internet getting choppy and high latency
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VishnuAsok
Active Level 4
Tech Talk
Have done the basic troubleshoot and isolated to potentiql software problem....it's intermittent. But I see many leople have reported the same problem.
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saltaf
Active Level 10
Tech Talk
Not facing any such issues in Airtel network
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Charan88
Active Level 6
Tech Talk
Problem with the phone itself, me too facing the same issue with jio sim, got cheated by samsung ,1 lakh went in drain
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Vipulo07
Active Level 6
Tech Talk
Not facing issue with airtel. Was using jio and had network and internet issues. After porting to airtel, issue resolved.
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VishnuAsok
Active Level 4
Tech Talk
Guess software fix should address it..not sure why Samsung is not able to fix it since last 8 months. For now I am using my old LG handset to get hotspot.

Will let you guys know if I can find some workaround
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AlphaTrion
Expert Level 1
Tech Talk
If you are doing mobile hotspot for PC/laptop, you can use USB Tethering for this instead, a temporary workaround.

That probably would let you use internet without any connection drop.
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anooptiwari34
Active Level 7
Tech Talk
Aside, you can also ask your network provider to refresh your internet settings
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