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Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you so much for reaching out to us. Hope your issue has been resolved. In case for any other issue, please follow the below mentioned path for better assistance.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support